Welcome to Our FAQ Section

Hello Tote Lovers! Welcome to the TinyTote FAQ section. We know that you might have some questions while exploring our world of bags. This space is dedicated to providing you with quick and easy answers to your queries. Whether you're wondering about our product range, order process, shipping details, or return policies, we're here to help!

What is TinyTote's product range?

TinyTote specializes in quality, affordable bags that are both timeless and functional. Our collection includes a variety of styles, from everyday totes to special knitted bags for spring and summer.

What Is Your Return Policy?

We accept returns within 14 days of purchase, provided the bags are unused and in their original packaging. Please refer to our Returns page for more details.

How Can I Contact Customer Service?

Our customer service team is here to help! Contact us at hello@un-tiled.com or go to our contact page.

How long does shipping take?

Shipping times vary depending on your location. Generally, orders are processed within 24 hours, and delivery can take 6 to 10 days.

Do You Offer International Shipping?

Currently, we ship within France, Germany, United Kingdom, Belgium and the Netherlands. Please check our Shipping Policy for detailed information and rates.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order's progress on our website.